Services · Interpreting
A qualified interpreter, in seconds.
Professional interpreting over the phone, by video, or on site, in 300+ languages, on demand or scheduled. Qualified human interpreters, delivered through our own InterpretManager platform. Fast connections, without cutting quality.
Interpreting is the real-time conversion of spoken language by a qualified human interpreter, over the phone (OPI), by video (VRI), or on site. Unlike translation, which is written and reviewed, interpreting happens live, so the interpreter's qualification, speed to connect, and confidentiality directly affect the outcome.
Why it matters
Who interprets, and how fast, changes the outcome
In the moments that need an interpreter, quality and speed aren't a trade-off you should have to make.
Meaningful access is the law
Healthcare and federally funded programs must provide meaningful language access to people with limited English proficiency under Title VI and Section 1557, with a qualified interpreter, not family, minors, or untrained staff. For Deaf and hard-of-hearing people, the ADA requires effective communication.
Accuracy is high-stakes
In a medical, legal, or emergency setting, a single mistranslated word can mean a misdiagnosis, a due-process failure, or a life-safety risk. Who interprets, how quickly they connect, and how securely the session runs all affect the outcome.
Sources: U.S. Census Bureau, 2019 ACS · Migration Policy Institute.
Coverage
Every modality, every setting
One partner and one platform for on-demand and scheduled interpreting, in the format each encounter needs.
Phone, video & on-site
Over-the-phone (OPI), video remote (VRI), on-site, and remote simultaneous interpreting (RSI) across 300+ languages, including rare and Indigenous ones.
24/7 on-demand + scheduled
Connect instantly for unplanned needs, or pre-book a named interpreter for appointments, depositions, and events.
Sign language / ASL by video
HD video that clearly renders facial expression, gesture, and sign, meeting ADA effective-communication needs for Deaf and hard-of-hearing users.
Qualified interpreters
Experienced, trained interpreters, with medical interpreters trained to CCHI & NBCMI standards and court-qualified interpreters for legal settings.
Secure & confidential
HIPAA- and SOC 2-compliant, encrypted video, with interpreters bound by confidentiality and a professional code of ethics.
Powered by InterpretManager
Our own platform routes, schedules, monitors, and reports every session, with billing and analytics in one place.
Requirements referenced: Section 1557 language access · ADA effective communication (VRI) · CCHI · NBCMI.
How you connect
Remote in seconds, or in the room
On-demand phone and video for the moments you can't plan, and scheduled on-site and conference interpreting for the ones you can.
Phone & video, on demand
Dial in or tap connect and reach a qualified interpreter in seconds, no appointment, no equipment.
- Over-the-phone (OPI), audio-only, fastest to connect
- Video remote (VRI), when visual cues & ASL matter
- Works with Zoom, Teams, Webex & Cisco
- Pay as you go, 24/7
On-site & conference
A professional interpreter in the room for complex, sensitive, or multi-party encounters, and simultaneous interpreting for events.
- On-site for court, medical & IEP settings
- Consecutive for appointments & proceedings
- Remote simultaneous (RSI) for conferences
- Pre-scheduled, named interpreters
Where we interpret
Built for the settings that can't wait
Interpreters matched to the subject matter and the stakes of each encounter.
- Intake, consults & telehealth
- Emergency & behavioral health
- CCHI/NBCMI-trained medical interpreters
- Section 1557 & HIPAA-ready
- Depositions & hearings
- Attorney-client meetings
- Court-qualified interpreters
- Strict accuracy & confidentiality
- Social & public services
- Schools & IEP meetings
- 911 & emergency lines
- Title VI language access
- Customer support & HR
- Insurance & finance
- Multilingual meetings
- Conferences & events (RSI)
Need a rare language or a specific credential? Tell us the setting and we'll match the right interpreter.
Need interpreting, now or on a schedule?
Set up on-demand access through InterpretManager, or book on-site and conference interpreters for what's coming up.
Why MLT
Why organizations choose our interpreting
Technology built by interpreters
We run our own InterpretManager platform, one app for on-demand and scheduled OPI/VRI/RSI, live monitoring, and unified billing, not a patchwork of resold tools.
Fast, without cutting quality
On-demand phone and video connect in seconds, with qualified and certified-track interpreters, speed and quality, not one or the other.
A full-stack language partner
The same team also delivers certified translation, localization, and training, one vendor for your whole language-access program.
20+ years, specialist depth
Two decades of equitable language access and 300+ languages, with interpreters trained to healthcare and court standards.
OPI or VRI?
Phone or video, which interpreting to use
| Over-the-phone (OPI) | Video remote (VRI) | |
|---|---|---|
| Best for | Quick, audio-only exchanges & unplanned demand | Visual cues, rapport & sign language / ASL |
| Connects | Fastest, no equipment needed | In seconds, on any device |
| Use when | You just need to be understood, fast | Seeing the interpreter matters |
How to reach an interpreter
On-demand or scheduled, pick by the moment
On-demand (phone & video)
For unplanned needs: connect a qualified interpreter in seconds, 24/7, by phone (OPI) or video (VRI). No booking, best for walk-ins, inbound calls, and urgent moments.
Scheduled & on-site
For planned, complex, or sensitive encounters: reserve a named interpreter, remote or in the room, for a set date and time, including American Sign Language.
Bottom line: use on-demand for the unexpected and scheduled for the encounters that need presence, most programs use both.
FAQ
Interpreting questions
Both connect you to a human interpreter remotely. OPI (over-the-phone interpreting) is audio-only, the fastest to connect, with no equipment. VRI (video remote interpreting) adds live video, so it's used when visual cues matter, especially sign language / ASL and rapport-sensitive encounters.
On-demand phone and video interpreters connect in seconds. You can also pre-schedule a specific interpreter for appointments, depositions, and events.
Yes. Our interpreters are experienced and trained, with medical interpreters trained to CCHI and NBCMI standards and court-qualified interpreters for legal settings, supporting the "qualified interpreter" standard required in healthcare and legal contexts.
Yes, through VRI, with HD video that clearly renders facial expression, hand and finger movement, and gesture, supporting ADA effective-communication requirements for Deaf and hard-of-hearing individuals.
Yes, our video interpreting is HIPAA- and SOC 2-compliant with encryption, and every interpreter is bound by confidentiality and a professional code of ethics.
300+ languages, including rare and Indigenous ones. Video and conference interpreting integrate with Zoom, Microsoft Teams, Webex, and Cisco, all managed through InterpretManager on desktop or mobile.
Multilingual Technologies stood out for their communication, accessibility, technology, and cost. Their team kept me updated, provided a tech portal walkthrough, and adapted to tight deadlines.
Sarah I. · MLT client
One US-based partner for interpreting, certified documents, and AI-assisted translation, verified by professional human linguists.
Connect in seconds, in every language.
Tell us where you need interpreters and how, you'll get a clear quote and on-demand access set up through InterpretManager.