MultiLingual Technologies (“MLT,” “we,” “us”) respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. By using our site or requesting a quote, you agree to the practices described here.
Information we collect
- Information you give us. When you request a quote, contact us, or send files, we collect details such as your name, email, phone number, company or organization, the nature of your request, and any documents or content you choose to upload.
- Information collected automatically. Like most websites, we collect basic technical data such as your browser type, device, and pages visited, to keep the site secure and understand how it is used.
How we use your information
We use the information you provide to respond to your inquiry, prepare quotes, deliver translation and interpreting services, communicate with you about your projects, and improve our website. We do not use the documents you send us for any purpose other than providing the service you requested.
Confidentiality
The documents and content you share with us are treated as confidential. Access is limited to the linguists and staff assigned to your project, every engagement is covered by confidentiality obligations, and for healthcare clients we operate HIPAA-compliant workflows for protected health information.
How we share information
We do not sell your personal information. We share it only with the professional linguists and staff needed to deliver your project, with service providers who support our operations under confidentiality agreements, or where required by law.
Data security
We protect your information with encryption in transit and at rest, access controls, and confidentiality agreements. See our Security page for more detail. No method of transmission or storage is perfectly secure, but we work continuously to protect your data.
Data retention
We keep your information for as long as needed to provide services, maintain business and legal records, and meet our obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond consistent with applicable law.
Contact us
Questions about this policy? Email info@multilingual-tech.com, call 408-970-9586, or write to MultiLingual Technologies, 4633 Old Ironsides Dr #230, Santa Clara, CA 95054.