Video Remote Interpreting (VRI) Services
Instant face-to-face interpreting, secure, seamless, and always available.
- Instantly connect via HD video to certified interpreters
- Seamless, HIPAA and SOC 2 compliant video interpreting on any device
- Live insights and call reports to track usage and improve care
Service Overview: How It Works
Multilingual Technologies’ Video Remote Interpreting (VRI) connects your team with professional, face-to-face interpreters in seconds, with no travel and no delays. Designed for fast-paced environments, our secure platform supports both on-demand and scheduled video sessions across desktop, tablet, and mobile devices. The visual element of VRI helps build trust, improve understanding, and ensure compliance in sensitive interactions such as healthcare consults and courtroom proceedings.
Crystal-Clear, High-Definition Video
- Ensure full visual accuracy with HD video and compliant frame rates that support facial expressions, gestures, and sign language.
Cross-Platform Access on Any Device
Seamless Integration with Your Workflow
- Connect to a centralized system that streamlines scheduling, billing, reporting, and secure administrative oversight.
Real-Time Performance Insights
- Track interpreter quality through live feedback, dashboards, and reports aligned with compliance and audit workflows.
Industries Ideal For Video Remote Interpreting
Video Remote Interpreting (VRI) enhances clarity, builds trust, and ensures compliance in high-stakes, multilingual environments. From urgent medical consults to legal hearings and public service delivery, VRI provides a secure, end-to-end encrypted, and scalable solution trusted by enterprise teams across industries.
Here are some of the sectors where VRI delivers the greatest impact:
Healthcare
Ensure accurate diagnosis and patient safety with HIPAA and SOC 2-compliant VRI backed by end-to-end encryption for secure medical communication.
Education
Foster engagement and understanding between educators, students, and families in diverse school and campus environments with secure, accessible video interpreting.
Court and Legal
Support fair proceedings with real-time language access that meets court standards, maintains evidentiary integrity, and ensures data protection through SOC 2 compliance and end-to-end encryption.
Government
Enhance service equity and meet language access mandates with secure, end-to-end encrypted VRI that complies with SOC 2 and supports agency-wide implementation.
Non-Profit / NGO
Deliver trauma-informed, multilingual services with secure, encrypted video interpreting that builds trust in sensitive casework and community outreach programs.
Business
Communicate confidently across teams and regions with scalable, encrypted language support that integrates with global operations and enterprise security standards.
How We Redefine Language Services
Our platform blends advanced technology and trusted language experts to deliver reliable, high-quality interpreting services. Designed for ease of use and scale, it empowers organizations to break language barriers, and we’re here to support every step of the journey.
Exceptional Support, Built for Impact
92% of our clients report that our customer service goes beyond expectations, thanks to our dedicated and experienced language access team.
Cost-Efficient Without Cutting Corners
Organizations that move to our integrated language access platform reduce interpreting costs by up to 25% without sacrificing interpreter quality or availability.
Technology
That Works the Way You Do
New clients consistently choose our language access platform for its ease of use, with an intuitive design that fits into real-world workflows across industries.
Simplify With Our On-Demand VRI Integrations
Our platform integrates seamlessly with the tools your teams already use, including Zoom, Microsoft Teams, Webex, and Cisco, for smooth delivery of video and phone interpreting. We also support Stripe and QuickBooks for simplified billing and operations.
We'd Love To Hear From You
contact us
Find us Here
- 4633 Old Ironsides Dr #230
- Santa Clara, CA 95054
Operational Hours
- Mon- Fri: 9am- 6pm
- Saturday - Sunday: Closed