Process

ISO9001:2015 &ISO17100:2015 Certified Quality Assurance Process

With an aim to deliver consistently high-quality translations, streamline our process, and improve customer satisfaction, we implement a rigorous quality assurance process.

We believe that a high-quality translation is the heart of above-mentioned process and that it can only be achieved by concerted efforts of every member of our team, no matter what department they belong to. We have set up an innovative organization structure, where several linguist groups are organized according to their specialties, such as Medicine, IT, Finance, Law, Engineering, Patent, Automobile, Biology, etc. And then we rank our linguists based on their experience and expertise and only senior linguists are allowed to edit and review translations.

Illustrated here is a typical translation process: